Resource: Virginia Adult ESOL Health Literacy Toolkit
Virginia Adult Learning Resource Center, located at Virginia Commonwealth University School of Education
This toolkit offers explanations, tips, materials, and links to help ESOL teachers and programs better understand and address the health literacy challenges faced by adult English language learners in the U.S.
Resource: Refugee Mental Health Bibliography
National Partnership for Community Training and Pathways to Wellness
This bibliography is an effort to compile prominent research and literature on refugee mental health, from general information to screening and assessment processes, effective interventions, best and promising practices in therapy, clinical treatment, and culturally specific modalities.
Training: Messages that Matter- Communications webinar
Learn the value of framing your message, positive messaging about refugees that’s been proven to inspire and engage communities, and how to use communications messaging and stories to support the needs of your organization.
Tuesday, Sept 24, 2013 from 3:00-4:30pm ET.
Resource: Healthcare.gov phone line for consumer assistance
U.S. Centers for Medicare and Medicaid Services
For information on how uninsured individuals and families can get health coverage, please call 1-800-318-2596 (which provides assistance in English and Spanish, as well as 150 other languages).
Healthcare providers needing assistance with suspected cases of malaria may call the CDC Malaria Hotline: (770) 488-7788 or (855) 856-4713 toll-free, Monday through Friday from 9am to 5pm Eastern Time. For emergency consultation after hours, call (770) 488-7100 and request to speak with a CDC Malaria Branch clinician.
CDC guidelines for pre-departure presumptive treatment and directed treatment of malaria for all refugees from sub-Saharan Africa.
The CDC and RHTAC recently released findings of their investigation into suicides among Bhutanese refugees in the U.S. Please write your questions or comments on the report here. Each question or comment will be read by the study team, and we will regularly post responses. We would like to also ask you to share any experiences with effective suicide prevention activities that your community has implemented. These experiences may be very useful for the larger refugee community to hear.
News: Sept 15-22 is National Welcoming Week
Nationwide community events to promote spirit of unity between U.S. and foreign-born Americans. Find events in your area or download Welcoming Week resources to launch the campaign in your neighborhood!
Resource: Suicide Prevention Resource Center Training Institute webinars
U.S. Substance Abuse and Mental Health Services Administration (SAMHSA)
This web page hosts suicide prevention training webinars from SAMHSA and its partners including the U.S. Office of Refugee Resettlement.
News: Phone scams targeting refugees make a resurgence
The Office of Refugee Resettlement (ORR) reminds everyone to be wary of unsolicited calls and messages that promise federal grants or other “free” money to refugees. Incidents of these phone scams appear to be on the rise again. Refugees receiving the calls are told that they are eligible for thousands of dollars in federal grant money—all theirs once they send a few hundred dollars by wire transfer to cover “processing fees”—or better yet, just send their bank account information so the funds can be deposited directly.
Also, in recent weeks, the U.S. Citizenship and Immigration Services (USCIS) learned of a new telephone scam targeting USCIS applicants and petitioners. Scammers are using a technique called “Caller ID spoofing” to display a misleading or inaccurate phone number in a recipient’s Caller ID. The scammer poses as a USCIS official and requests personal information (such as Social Security number, passport number, or A-number), identifies supposed issues in the recipient’s immigration records, and asks for payment to correct these records. If you receive a call like that, USCIS urges you to say “No, thank you” and hang up immediately. USCIS never asks for any form of payment or personal information over the phone. DO NOT give payment or personal information over the phone to anyone who claims to be a USCIS official.
The Federal Trade Commission (FTC) is following these scam attempts, and encourages anyone contacted with similar scams to report them through the FTC website. Their Consumer Alert provides valuable tips on how to avoid being victimized, and what to do in case you are contacted. They also set up a web page, Avoiding Scams Against Immigrants, with information and materials in several languages.