Selected citations from literature on language access in the U.S.

Carter-Pokras, O., O’Neill, M.J., Cheanvechai, V., Menis, M., Fan, T., & Solera, A. (2004). Providing linguistically appropriate services to persons with limited English proficiency: a needs and resources investigation. Am J Manag Care, 10, SP29-36.

Divi, C., Koss, R.G., Schmaltz, S.P., & Loeb, J.M. (2007). Language proficiency and adverse events in U.S. hospitals: a pilot study. Int J Qual Health Care, 19, 60-7.

Flores, G. (2006). Language barriers to health care in the U.S.. N Engl J Med, 355(3): 229-31.

Flores, G., Laws, M.B., Mayo, S.J., Zuckerman, B., Abreu, M., Medina, L., & Hardt, E.J. (2003). Errors in medical interpretation and their potential clinical consequences in pediatric encounters. Pediatrics, 111, 6-14.

Karliner, L. S., Perez-Stable, E. J., & Gildengorin, G. (2004). The language divide. The importance of training in the use of interpreters for outpatient practice. J Gen Intern Med, 19, 175-83.

Schenker, Y., Lo, B., Ettinger, KM, & Fernandez, A. (2008). Navigating language barriers under difficult circumstances. Ann Intern Med, 149, 264-9.