A Patient-Centered Guide to Implementing Language Access Services in Healthcare Organizations

The Office of Minority Health has sponsored the development of this guide to help healthcare organizations implement effective language access services to meet the needs of their limited English proficient patients, thereby increasing their access to health care.  The guide is available on the Office of Minority Health website.

Making CLAS Happen

The Massachusetts Department of Public Health has developed a guide to providing culturally and linguistically appropriate services in a variety of public health settings. The manual offers innovative and practical approaches for agencies to incorporate the federal CLAS principles and practices into all aspects of organizational activities.